Successful Telesales

This course helps the participants to understand the basic skills of selling via telephone; learn and grasp different techniques to maximize the sales opportunities.

Who can apply?

• New sales personnel selling over telephone
• Experienced sales staff for innovative ideas

What This Course Has To Offer?

The course will enable you to:

• Grasp the qualities and positive attributes of a successful salesperson
• Sell to large companies by following the sales process
• Implement the four-part structure to control the sales call
• Identify areas of needs growth
• Recognize and manage the objections through four-principle sales objections
• Learn how to negotiate and use currencies over the phone
• Learn the tips of service delivery to exceed client expectations
• Understand how to set the agenda
• Open the call with the impact persuading client to listen
• Close the call by earning client commitment and trust
• Communicate through projection, pitch and pace, the 3 P’s of voice, apply questioning techniques via open, closed and probing questions, simplifying matters for client understanding
• Earn client trust through pre-decided time and location for a face-to-face meeting

Salient Features

By attending this course, you can:

• Boost confidence, qualities and skills to build strong rapport with clients
• Deliver consultative telephone call and enable the client to make a well-informed decision
• Sell your brand with clarity and conciseness and gain more business via effective closing techniques

Course Details:

• Duration: 1 day
• Cost: 12000/- pkr

Note: Students can avail 10% as group discounts

For Registration:

Call: 021-37130092
Email: [email protected]
Chat: Live Chat Now
Head Office: 9th Floor
National IT Park, Caesar’s Tower,
Shahrah-e-Faisal, Karachi 74200